Tencent seeks collaboration with other major AI developers to improve tech for vulnerable users

South China Morning Post - Jan 18, 2026

Researchers at Tencent Holdings are looking to collaborate with other major artificial intelligence developers to improve how most generative AI services, such as chatbots, interact with the elderly, left-behind children and other vulnerable users in society. Specialised data sets can make AI services more helpful to vulnerable users who have become progressively reliant on them for emotional support and health assistance, according to Lu Shiyu, a senior researcher at Tencent Research Institute...

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